Returns and Shipping

Shipping and Return Policies

We’re so glad you ordered from us! Welcome to the Sweetz Brew Family. Here’s a few things to keep in mind:

  • All of our products will ship within one week of the order being placed. You will receive an email confirmation as soon as the order leaves our shop!


  • The time it takes for your product to arrive depends on the shipping carrier. Once your order is shipped, we have little control over when it arrives. With standard shipping, most items will arrive in 3-5 business days, although it can take longer.


  • If you would like to return your product, send us an email at and we will get you taken care of right away!


  • If you don’t love your product, let us know! Feel free to email us at and we will respond as quickly as we can.

***Please note that the following items are ineligible for return: Gallon Bag of Brew, worn items, used items, or anything else that is not in new condition.